Doing so will bring you to the primary seller's page. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. In addition to that, itll also charge an order processing fee. The prices of tickets available on this platform differ from the actual face value of the ticket. Some teams, venues, or artists put delivery delays. It allows you to become the original seller or the reseller by following a few easy steps and rules. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Ability to view venue map. "A broker is fishing to see what they can get," Cobb said. Can I sell tickets from Ticketmaster non eligible for resale? Oops. Stubhub has a much less flexible return policy. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. They are available in both Apple Store and Play Store - free of charge, of course. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. Problem message. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Enter the information for your event - including the date, time and venue - then click "Search." 4. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. On the homepage of its website, you can search for the event you are looking for. Buy and sell your Taylor Swift tickets today. If you make a purchase through any links on this website, we may get a commission. Having all of this information makes it easier for you to find tickets that match your budget and interest. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. ET. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. Its art. Ticketmaster should be able to confirm this for you. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Not every ticket includes a facility charge. Alex Murdaugh stands guilty of killing his wife and son. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Please consider making a one-time contribution to Vox today. Comprehensive event search feature. Only some of my tickets have sold. Hi! However, in recent years it has upgraded access to the worlds biggest ticket marketplace. Which among the two has an easier user interface and is easy to handle? Tickets for concerts and sporting events. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. But it becomes a "buyer beware" type market, experts said. To learn more or opt-out, read our Cookie Policy. Press question mark to learn the rest of the keyboard shortcuts. CPAC used to be a barometer. And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. Ostheimer said no, sorry, he would be using the preselected question cards. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. discussing Ticketmasters Verified Fan program. Yes There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. Ticketmaster's customer service includes: In addition, the FanProtect service ensures that the customer support team will help you get new tickets or explore alternative options if there are problems with your original tickets. But that market may be full of landmines for unwary buyers, experts said. StubHub: $245 - $542. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Complete refunds for cancelled events. Thank you. The prices fluctuate according to the value of the tickets. Google Pay. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. Full refunds from participating venues within 72 hours of ticket purchase. Advertisement. Every sale is final from the moment of purchase. 01-11-2021 06:36 AM 1 Reply Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. Our Latest Podcast, Spotify, Apple Music, and YouTube Music Are Only Getting Bigger Which Is Great News for Niche Streaming Platforms, Meet the Artist Who Is Literally Saving His Fans Lives Our Latest Podcast, How to Game the Billboard Charts (And Why You Shouldnt), Stop Chasing Playlists and Start Building a Music Career Our Latest Podcast, UMG-Tidal Collaboration Extends to Deezer and Video-Sharing Services: The Artist-Centric Approach Is Not Limited Solely to Streaming, McDonalds Franchisees Pushing Back on Cardi B & Offset Meal, Korean Court Prohibits SM Entertainment From Issuing Shares As Hybe Charts Acquisition Plans With New Campaign, Universal Music Group Posts Double-Digit Q4 Revenue Growth, Reiterates Streaming-Reform Plans, How To Use Imposter Syndrome to Your Advantage, How Much Does TikTok Pay You? Choose from the events list or search for the event through the search bar you wish to attend. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. In other cases, a reseller may be selling you tickets they haven't even secured yet. Previously there was an option to transfer and now there is not. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. We do the research and testing so that you don't have to! In case you were thinking if the website allows negotiation, they do not. TM previously allowed transfer (which is why I posted) and now transfer is not available. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. "A lot of these companies that live month to month or on three-month. Ticketmaster on Tuesday called the demand "historically unprecedented." Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Search by the artist, events, or venues on the big search bar present in the front. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. Sign into your StubHub account and click the "Sell" button in the top toolbar. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. Sorry we couldn't be helpful. We welcome you to provide your feedback on your experiences with any products that you have experience with. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. This does not cost you any more money. Ability to get tickets without visiting box offices in person. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. Get this delivered to your inbox, and more info about our products and services. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or These are asking prices, not necessarily what fans are paying to score a seat. Select "Tickets" from the drop-down menu. Different events have different buyer fees. Ive already tried calling, using their chat and email. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. }. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. There is a 15 percent charge that remains consistent regardless of your ticket price. How can I transfer them? And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? It also included MIT economist Sara Fisher Ellison. Obviously, were used to paying fees anytime we buy tickets online. newsletter. Its a party over here. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. We may earn small commission from the products mentioned in this post. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Ticketmaster wont let me transfer tickets. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. The ticket, which supposedly cost $250, would actually be $300.75 after fees in other words, 20 percent of the tickets face value was tacked on in the form of itemized fees with confusing names. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. They will have to create a Ticketmaster account in order to accept the tickets. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. I can't see my Resale tickets available to buy on the website. I'm in the same boat. At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. Depending on the venue, StubHub can show you a map of where each ticket's seat is. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. Try pm'ing a mod at stubhub.community to hopefully get a faster response. The search function is one of the best in the industry, including venue map viewing and advanced filtering. Ticketmaster has a website that is easy to use. Did you find it helpful? Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. In most cases, tickets arent issued until 24 hours before the event. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. [2022], Gametime vs StubHub: Which Is Better For You? Select the tickets you want to transfer. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. When you sell tickets through the service, there aren't any fees for listing. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. And the events whose tickets can be ordered will be marked on the calendar of the website. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. Is that normal? Thank you! Now its all about Trump. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order.
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